| Department: Business Office |
Webpage: https://www.faytechcc.edu/campus-offices/business-finance-office/ |
|
| |
|
|
| Questions |
Answers |
|
| Can High School Students take classes at Fayetteville Technical Community College? |
Yes. Please contact your high school guidance counselor for further information. |
Learn More |
| Can I get a tax statement from several years ago? |
Current and one previous year's 1098T are available through your WebAdvisor account. |
Learn More |
| Can I pay over the phone? |
Fayetteville Technical Community College is unable to accept any payments over the phone. Please refer to "What forms of payment can I use?" |
Learn More |
| Can I pick up my Financial Aid refund check? |
No, all financial aid refund checks are mailed, without exception. Please make sure that the Admissions office has your current address to ensure you receive your check. |
Learn More |
| Do you have a payment plan? |
Yes, we offer a payment plan for Fall, Spring and Summer semesters. Please refer to "Tuition Payment Plan" link. |
Learn More |
| How do I take care of a Returned check? |
There is a $25 fee for all returned checks. Payment can be made at the business office in the Tony Rand Student Center room 132. Payment may be made by cash, money order or bank check only. |
Learn More |
| How long do I have to pay before being dropped from my classes? |
See current "Registration and Tuition Payment Schedule" |
Learn More |
| How much is tuition? |
See the current tuition rate table under "Tuition Payment Information" |
Learn More |
| I am currently taking classes at another community college. Do I need to provide Fayetteville Technical Community College with any documentation? |
The register's office from your "home" college must provide Fayetteville Technical Community College with official documentation as to how many classes you have enrolled and paid for. Students only pay for a maximum of 16 credit hours total (between both schools). |
Learn More |
| I have a students' Power of Attorney. Can I use this to make a payment for a student? |
A Power of Attorney can be used as if the student were present. You will need to present the original form and we will need to keep a copy of the signed POA to process payment or release student information. |
Learn More |
| I have a third party paying for my tuition. What do I do? |
File the third party authorization with the Cashier's Office - Room 109, for curriculum courses. |
Learn More |
| I lost my Student ID. How do I get a new one? |
The business office in the Tony Rand Student Center room 132 accepts payment for replacement ID cards. You need to be a current student and show picture ID. If you do not have a picture ID, you will need to visit Student Activities in the Tony Rand student center for verification of your identity. They will give you a form to bring to the business office in the Administration building where you can then make payment. |
Learn More |
| I never received my refund check in the mail. How do I get a replacement? |
Paperwork for a replacement check can be processed in the Thomas McLean Administration building 10 business days after the original disbursement date of the check. |
Learn More |
| I never received my tax statement in the mail. Can I get another one? |
Current and one previous year's 1098T are available through your WebAdvisor account. |
Learn More |
| I returned a book to the bookstore. Why did I not receive a refund check? |
Bookstore refunds are processed in the business office and checks are normally mailed within 2-3 weeks. If the student has an outstanding balance on their account, the bookstore refund will be applied to their balance and the remaining amount, if any, would be mailed to the student. |
Learn More |
| I was told I have Financial Aid. Why was I dropped from my classes for non-payment? |
This could have happened for a variety of reasons. Please contact the Financial Aid office for further information. |
Learn More |
| I work for a North Carolina business that wants to pay for my tuition but I am an out-of-state resident. |
Download the necessary paperwork and instructions on our website; from main page click on quick link "Institutional Effectiveness" - "Fill-In Forms" - "Student Forms" - FTCC Form T-23 |
Learn More |
| I'm a Senior Citizen. Can I take classes for free? |
Senior citizens may audit a course section without payment of any required tuition or registration fee. Senior citizens can pay any applicable local fees (i.e. student fees) to audit a course section that is consistent with the college's local fee policies. They are not counted in FTE. They do not receive credit for the courses. |
Learn More |
| I'm active duty army. Why do I need to pay for my fees out of pocket when I pay for a class but they are waived when I use TA? |
All client funded students must pay their tuition and fees out-of-pocket. Students should pay in Tony Rand Student Center room 132. |
Learn More |
| I'm in the National Guard. How do I apply for TA? |
All Army (Active Duty, National Guard, and Reserve) students using tuition assistance must use GoArmyEd. Air Force use Air Force portal. Navy, Marine, Coast Guard use Navy portal. |
Learn More |
| What forms of payment can I use? |
Acceptable forms of payment are - In person: cash, in-state check (check maker must reside in NC, check should include the check makers' address, phone number, drivers' license number and student ID number), money order, bank check, Visa or Mastercard and Discover, (cardholder must be present and show picture ID). WebAdvisor: Visa, Mastercard or Discover. Mail: in-state check (see above criteria), cashiers' check or money order (both must include students' ID number and a phone number). |
Learn More |
| What is MyCAA and do I qualify? |
MyCAA is a program for the spouses of active duty military. Please visit the Fayetteville Technical Community College website (Military Students/Spouse Programs) or contact the Fayetteville Tech Education Center on Fort Bragg (BTEC). https://mycaa.militaryonesource.mil/mycaa |
Learn More |
| When will I get my Financial Aid check? |
Please visit this site for disbursement dates: https://www.faytechcc.edu/financial-aid/ |
Learn More |
| When will I get my tuition refund? |
2-3 weeks after drop/add is over. |
Learn More |
| Where do I pay for a library fine? |
Library fines are paid directly to the library by cash or check. Payment by Visa, Discover or Mastercard must be done in the business office in the Tony Rand Student Center room 132 with written documentation of the amount owed from the library. |
Learn More |
| Where do I pay for a parking fine? |
The student can pay via WebAdvisor and/or at the cashier’s office located in the Tony Rand Student Center Room 132 if the parking fine is on the student’s account. If the fine is not on the student account the student must go to the security office. |
Learn More |
| Where is the Cashier's Office located? |
Tony Rand Student Center - Room 132 |
Learn More |
| Why am I being charged out-of-state? |
Your residency status was initially determined based upon your application. Check with Admissions regarding residency requirements. |
Learn More |
| Why did you take my tax refund? |
Tax refunds may be withheld by the NC Department of Revenue and remitted to Fayetteville Technical Community College for an outstanding balance on a student's account. Please contact the business office in the Thomas McLean Administration building for further information. |
Learn More |
| Why do I have a business office hold on my account? |
A business office hold is placed on students' accounts that have an outstanding balance. Please contact the business office in the Thomas McLean Administration building for information regarding the hold and forms of payment. |
Learn More |
| Why is my Financial Aid refund not the amount I thought it would be? |
The Financial Aid office determines the amount of your refund and can answer questions about your refund check. |
Learn More |
| Why is my refund not as much as I paid? |
Tuition and fees are refunded in full if the class is cancelled or the student drops the class before the start of the term. From the first day of the term to the 10% point of the class, students are eligible for a 75% refund, less fees. Once the 10% point of the class has been reached students are no longer eligible for a refund |
Learn More |
About FTCC
Academics
Campus Life
Continuing Education
Current Students
Faculty & Staff
Financial Aid
Giving
Military & Veterans